Wednesday, September 5, 2018
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ENGAGING IN HONOR, VALUE & TRUST
Thank you for visiting our website, we hope the information provided is helpful and if you need further advice or immediate assistance, you may contact us anytime at 315-655-4615. Our funeral home located at 2333 Fenner Road in Cazenovia is independently owned and operated. Our courteous staff consisting of professional licensed funeral director/co-owner, Michael E. Brown, office manager/co-owner, Ross A. Belfiore along with the support of professional licensed funeral directors and non-licensed staff are attentive to your needs and dedicated to helping people get through difficult times. We are a member of the New York State Funeral Director's Association, Central New York Funeral Director's Association and perform with a high standard of ethical values to the families we serve. We offer a clean, modern facility with an on-site selection room and plenty of off street parking to accommodate large gatherings.
Our Mission Statement
“Engaging in Honor, Value & Trust”
When you call upon us, we will consider it an honor to serve you and your family during a difficult time. We will provide you with fair prices and several options to fulfill your spiritual, emotional and financial needs. It is our goal to provide professional service and gain your trust at Michael E. Brown Funeral Services.
Please feel free to browse our pages to learn more about the services we have to offer such as pre-planning a funeral and grief support, as well as traditional funeral and cremation services. If you have any questions or concerns please feel free to contact us at anytime, we are available by phone, e-mail, or stop by the office in person. We are always here to help.
Our Satisfaction Guaranteed Policy
Michael and Ross are pleased to introduce our new Satisfaction Guaranteed Policy. We stand behind the services and merchandise that we provide to our families and if you are not completely satisfied with a particular item, if we cannot correct it to your satisfaction in a timely manner you will not be charged for that specific item. While we always strive to provide the best service possible, our guarantee does not apply to deaths that are due to traumatic circumstances or pre/post mortem conditions make the deceased non-viewable. Our Satisfaction Guarantee applies to the funeral home charges, not the Cash Advance Items. The charges would be refunded only to the purchaser.
Deceased veterans of the U.S. Armed Forces are entitled to several benefits and honors from the U.S. government. Allow us to complete the forms to receive the honors they so rightly deserve.
Have the Talk of a Lifetime encourages families to have conversations about life and what matters most.